All the information and services provided on Indianfreshflowers.com are underlined by some terms and conditions. We advise you to go through the ‘Terms and Conditions’ before placing an order with us. Whoever places an order with us, we assume him/her to have read all the terms and conditions that our processes follow.

• Below are laid down all the terms and conditions so that all our customers get a detailed acquaintance with them.

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• Gifts/Flower arrangements put on view on our website are only indicative. It is not possible to create the replicas of them, but we try our level best to deliver the best to you. Arrangements vary due to uncontrollable circumstances such as unavailability, seasonal or location constraints and any other reason beyond our control.

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• If order placed with us for flowers, cakes, soft toys, sweets, dry fruits etc. are not available in the respective town or cites, we will delivery whatever the best quality product available. Flower arrangements/cakes/ sweets may vary from the original set up shown. Please go through our substitution policy for the same.

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• You are requested to provide the correct address and phone number while placing the order. We hold no accountability for incorrect address provided by you.

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• In case of perishable gift items (cakes, flowers, sweets, chocolates etc.),if the recipient or representative of the order is not available at the said location, we shall take the order as delivered. Although, before delivery we take prior appointment over phone.

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• Under inescapable circumstances, if we fail to get your order delivered, we assure you that you will get 100% refund of your money.

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• No request for cancellation of order shall be entertained after 24 hours of placing the order.

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• The product image on the website ie. www.indianfreshflowers.com display is only approximate and is indicative of the product being delivered. Our all products are handmade and supply by our vendor’s in different location and hence might vary.

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• IndianFreshFlowers.com reserves the right to amend/modify or reject its Terms and Conditions at any time.

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• The prices and availability of any product, their description is subject to change from time to time without any prior notice. www.indianfreshflowers.com does not hold responsibility for any credit card fraud.

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• The owner owns the right to refuse or reject or accept any order at his own discretion. We IndianFreshFlowers.com fully reserves the right, at any time, to suspend, discontinue or modify the service or sale of its products without any notice.

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• The message on card attached to gifts can either be hand written or can either be printed and depending on the other various factor i.e. where the delivery is scheduled for or factor which are beyond our control.

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Disclaimer & Limitation of liability

Indianfreshflowers.com retains the full right to refuse, reject or accept any order unconditionally. If we unable to deliver your valuable order, then 100% refund of your order will be made. No other claims of whatsoever nature under any circumstances will be reasonable / justifiable other than the claim 100% refund of payment made cases will be entertained. Any case or all such claims types if any, are or must be raised within stipulated time of 24 hour of delivery / non delivery. Any claims or All claims are subject to the jurisdiction of Court at Delhi, India only.